HOSPITAL MANAGERS AND QUALITY OF HEALTH CARE: INTEGRATIVE LITERATURE REVIEW

Abstract

Hospital managers face numerous daily challenges in the provision of health services, constantly seeking to improve the quality of patient care. To analyse the role of hospital managers in promoting quality in healthcare, a review of the literature produced was carried out to compile the scientific production available to ascertain the role of hospital managers in promoting quality in healthcare. The review of the literature revealed that to promote quality in healthcare, the role of the manager must encompass areas such as resource management, financial impacts, day-to-day technical procedures and care routines, and support for healthcare professionals